Terms and conditions of use

Payments

We only accept secure payment methods: bank transfer, paypal or income.

Return

If the product arrives wrong at its destination has 7 days to return it. Send us an email through the contact form to give you a return number for those products that you have bought and wish to return. For this the product must be in perfect condition (just as it bought it), and the purchase must have been made within a month.

Warranty

All products have 1 year warranty. Contact us through the form to open an RMA request.

DATA PRIVACY POLICY

Company Name: ALELUA.COM
Business Name: AleluÁ
Registered Office Address: C Poeta Ricard Sanmarti, 4 - 2, Benimaclet, Valencia
CIF / NIF: X42879876V
Phone: +34 633638406
E-Mail: ventas@alelua.com
Domain Name: ALELUA.COM


In accordance with the Organic Law 15/1999 on Personal Data Protection (LOPD) and its development regulations, the person responsible for the website, in compliance with the provisions of art. 5 and 6 of the LOPD, informs all users of the website that they provide or will provide their personal data, which will be incorporated into an automated file that is duly registered with the Spanish Agency for Data Protection.

Users, by ticking the box and / or registering on our website, expressly and freely and unequivocally accept that their personal data is processed by the provider to perform the following purposes:


1. Sending advertising commercial communications by e-mail, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that makes commercial communication possible. Such commercial communications will be related to products or services offered by the provider, as well as by the partners or partners with whom it has reached some commercial promotion agreement among its customers. In this case, third parties will never have access to personal data. In any case commercial communications will be made by the provider and will be products and services related to the provider sector.
2. Perform statistical studies.
3. To process orders, requests or any type of request that is made by the user through any of the forms of contact that are made available to the user on the website of the company.
4. Forward the newsletter of the website.

The provider expressly informs and guarantees to the users that their personal data will not be transferred in any case to third companies, and that whenever there was to be any kind of transfer of personal data, in advance, would request the consent, express, informed, And unequivocal on the part of the holders.


All data requested through the website are mandatory, since they are necessary for the provision of an optimal service to the user. In the event that all data are not provided, the provider does not guarantee that the information and services provided will be fully adjusted to their needs.

The provider guarantees in all cases the user the exercise of the rights of access, rectification, cancellation, information and opposition, in the terms established in the current legislation. Therefore, in accordance with Organic Law 15/1999, Personal Data Protection (LOPD) may exercise its rights by sending an express request, along with a copy of your ID, through the following means:


E-Mail: venta@alelua.com

In the same way, the user can unsubscribe from any of the subscription services provided by clicking on the unsubscribe from all emails sent by the provider.
Likewise, the provider has taken all the necessary technical and organizational measures to guarantee the security and integrity of the personal data that it treats, as well as to prevent its loss, alteration and / or access by unauthorized third parties.

USE OF COOKIES AND THE FILE OF ACTIVITY
The provider on his own account or that of a third party contracted for the provision of measurement services may use cookies when a user browses the website. Cookies are files sent to the browser through a web server in order to record the user's activities during their browsing time.
The cookies used by the website are only associated with an anonymous user and his computer, and do not provide the personal data of the user.
Through the use of cookies, it is possible that the server where the web is located, recognize the web browser used by the user in order to make navigation easier, for example, allowing access to users who have registered Previously, access to the areas, services, promotions or contests reserved exclusively to them without having to register in each visit. They are also used to measure audience and traffic parameters, monitor progress and number of entries.
The user has the possibility to configure his browser to be warned of the reception of cookies and to prevent its installation in his equipment. Please refer to your browser instructions and manuals for further information.
In order to use the website, it is not necessary for the user to allow the installation of cookies sent by the website, or the third party acting on their behalf, without prejudice to the need for the user to start a session as such in each one Of the services whose service requires the previous registration or "login".
The cookies used in this website have, in any case, temporary nature with the sole purpose of making their subsequent transmission more effective. In no case will the cookies be used to collect personal information.

IP ADDRESSES
The website's servers can automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is registered in a file of activity of the server duly registered that allows the later processing of the data in order to obtain measurements only statistics that allow to know the number of impressions of pages, the number of visits made to the web services, The order of visits, the access point, etc.

SECURITY
The website uses generally accepted information security techniques in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized access to the data. To achieve these purposes, the user / client agrees that the provider obtains data for the purposes of the corresponding authentication of the access controls.
All hiring process or entails the introduction of high personal data (health, ideology, ...) will always be transmitted through a secure communication protocol (Https: //, ...), so that no third party has access to the information Transmitted electronically.